Well Health & Anecdotes

How WELL Health unified GRC across subsidiaries, cutting manual work by 73% with Anecdotes
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Anecdotes made it simple to bring all our business units together under one GRC program. Each business operates differently, but now we have one centralized system that reflects their unique needs while giving us complete oversight.

Ritesh Gawande, BISO

Challenge 

  • Their GRC team was managing GRC through disconnected tools and spreadsheets, which became increasingly challenging as the company expanded through M&A and organic growth.
  • Each new subsidiary introduced unique regulatory requirements and operational frameworks, adding complexity.
  • Traditional GRC tools offered limited visibility and rigid, one-size-fits-all structures that couldn’t adapt to the distinct ways different business units operated.  

Solution

  • WELL Health’s GRC team leveraged Anecdotes to design an architecture where each subsidiary operates with autonomy in its own dedicated workspace, while WELL Health maintains comprehensive oversight. 
  • Eight business units onboarded in weeks, with more joining every quarter.
  • 38 proprietary plugins now run continuously, automatically collecting data for WELL Health’s systems and testing for gaps using out-of-the-box and custom rules.

Results 

  • 73% reduction in manual work: Automated evidence collection and mapping saved hundreds of hours and hundreds of thousands of dollars annually.
  • Real-time insights: A single source of truth replaced spreadsheets, providing continuously refreshed, AI-powered compliance and risk insights.
  • Enterprise-grade scalability: Granular scoping and customization made onboarding new entities and frameworks seamless.
  • Always audit-ready: Continuous automation ensured perpetual audit readiness, freeing teams to focus on risk management and strategic planning.

"Our GRC team's technical expertise combined with a modern, enterprise-ready platform like Anecdotes helped us architect a scalable compliance operation that turns complexity into competitive advantage." Iain Peterson, CISO, WELL Health Technologies.

Client Bio

NYSE Ticker:
Industry:
HealthTech
Employees:
3,000+
HQ:
Vancouver, Canada

WELL Health Technologies is a healthcare technology company empowering providers across North America with innovative digital tools and services.